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Completeness of records

Characteristic Name: Completeness of records
Dimension: Completeness
Description: Every real world entity instance, that is relevant for the organization can be found in the data
Granularity: Record
Implementation Type: Process-based approach
Characteristic Type: Usage

Verification Metric:

The number of tasks failed or under performed due to missing records
The number of complaints received due to missing records

GuidelinesExamplesDefinitons

The implementation guidelines are guidelines to follow in regard to the characteristic. The scenarios are examples of the implementation

Guidelines: Scenario:
Implement a process level validation mechanism to avoid occurrence of missing records (1) A buyer must record/verify an expense or asset in accordance with accepting/receiving any purchased items. (2)New application are stored in a temporary cabinet after entering into the system and they will be transferred to the file cabinet at the end of every week after the property manager cross check them with the system
Execute database commits upon transaction sequences in application programs and make sure all the transactions in the sequence successfully commit and generate the required records at the end of the sequence. (1) In generating the MRP, the database operations will not be committed unless all materials in BOM is successfully executed for MRP
When distributed databases are used or online data collection devices are used, ensure the synchronisation/replication of records happen successfully without distortions and omissions. (1) EFTPOS transactions are replicated with bank database and create the new balance B/F in the account
Implement periodic audit process for critical tangible objects that are recorded as data in database (1) Annual audit for tangible assets in the organisation
Implement a validation mechanism in data transfers considering the business rules to monitor and ensure all records relevant to a event/transaction is transferred successfully. (1) Rules to verify the number of records in the source file and destination file (2) All records relevant to a customer trip is transferred to the central database from online data stores
Maintain error logs for system transactions and regularly monitor them and perform relevant forensic activities to find missing records. (1) A failed sales order creation

Validation Metric:

How mature is the process to prevent missing records

These are examples of how the characteristic might occur in a database.

Example: Source:
if Dept is a relation representing the employees of a given department, and one specific employee of the department is not represented as a tuple of Dept, then the tuple corresponding to the missing employee is in ref(Dept),and ref(Dept) differs from Dept in exactly that tuple. C. Batini and M, Scannapieco, “Data Quality: Concepts, Methodologies, and Techniques”, Springer, 2006.
if a column should contain at least one occurrence of all 50 states, but the column contains only 43 states, then the population is incomplete. Y. Lee, et al., “Journey to Data Quality”, Massachusetts Institute of Technology, 2006.
the database should contain all customers in North and South America, but it is known that the database reflects only a portion of the company’s customers. Coverage in this example is the percent- age of customers actually captured in the database compared to the population of all customers that should be in it. D. McGilvray, “Executing Data Quality Projects: Ten Steps to Quality Data and Trusted Information”, Morgan Kaufmann Publishers, 2008.

The Definitions are examples of the characteristic that appear in the sources provided.

Definition: Source:
A record exists for every Real-World Object or Event the Enterprise needs to know about. ENGLISH, L. P. 2009. Information quality applied: Best practices for improving business information, processes and systems, Wiley Publishing.
Completeness of data refers to the extent to which the data collected matches the data set that was developed to describe a specific entity. Monitoring for incomplete lists of eligible records or missing data items will identify data quality problems. HIQA 2011. International Review of Data Quality Health Information and Quality Authority (HIQA), Ireland. http://www.hiqa.ie/press-release/2011-04-28-international-review-data-quality.
Quality of having all data that existed in the possession of the sender at time the data message was created. ISO 2012. ISO 8000-2 Data Quality-Part 2-Vocabulary. ISO.
Data is complete if no piece of information is missing – anti-example: "The Beatles were John Lennon, George Harrison and Ringo Starr" KIMBALL, R. & CASERTA, J. 2004. The data warehouse ETL toolkit: practical techniques for extracting. Cleaning, Conforming, and Delivering, Digitized Format, originally published.
Every real-world phenomenon is represented. PRICE, R. J. & SHANKS, G. Empirical refinement of a semiotic information quality framework. System Sciences, 2005. HICSS'05. Proceedings of the 38th Annual Hawaii International Conference on, 2005. IEEE, 216a-216a.

 

Data volume

Characteristic Name: Data volume
Dimension: Completeness
Description: The volume of data is neither deficient nor overwhelming to perform an intended task
Granularity: Information object
Implementation Type: Process-based approach
Characteristic Type: Usage

Verification Metric:

The number of tasks failed or under performed due to not meeting the right volume of data
The number of complaints received due to volume related issues

GuidelinesExamplesDefinitons

The implementation guidelines are guidelines to follow in regard to the characteristic. The scenarios are examples of the implementation

Guidelines: Scenario:
Define the scope of data in terms of organisational coverage to perform a business activity (1) At least 70% of the production units should submit data to calculate total production efficiency of the company
Define the scope of data in terms of activities relates to any business task (1) Pages with more than thousand
hits per day and above are considered for the analysis
Define the scope of data in terms of the population of data which is under concern (1) At least 10% of the population of white blood cells in the culture should be collected as samples to calculate its growth
Define an appropriate amount of records in terms of lower limit and upper limit for any task (1) At least six responses should be available to evaluate a tutor's skills and competency.

Validation Metric:

How mature is the process of defining and maintaining appropriate data volumes of data

These are examples of how the characteristic might occur in a database.

Example: Source:
At the end of the first week of the Autumn term, data analysis was performed on the ‘First Emergency Contact Telephone Number’ data item in the Contact table. There are 300 students in the school and 294 out of a potential 300 records were populated, therefore 294/300 x 100 = 98% completeness has been achieved for this data item in the Contact table. N. Askham, et al., “The Six Primary Dimensions for Data Quality Assessment: Defining Data Quality Dimensions”, DAMA UK Working Group, 2013.

The Definitions are examples of the characteristic that appear in the sources provided.

Definition: Source:
A measure of the availability and comprehensiveness of data compared to the total data universe or population of interest. D. McGilvray, “Executing Data Quality Projects: Ten Steps to Quality Data and Trusted Information”, Morgan Kaufmann Publishers, 2008.
Is the scope of information adequate? (not too much nor too little). EPPLER, M. J. 2006. Managing information quality: increasing the value of information in knowledge-intensive products and processes, Springer.
Degree of presence of data in a given collection. SCANNAPIECO, M. & CATARCI, T. 2002. Data quality under a computer science perspective. Archivi & Computer, 2, 1-15.
The quantity or volume of available data is appropriate WANG, R. Y. & STRONG, D. M. 1996. Beyond accuracy: What data quality means to data consumers. Journal of management information systems, 5-33.